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Crucial Conversations: Tools for Talking When Stakes are High
 
 
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Crucial Conversations: Tools for Talking When Stakes are High (Paperback)

by Kerry Patterson (Author), Joseph Grenny (Author), Ron McMillan (Author), Al Switzler (Author), Stephen R. Covey (Author) "When people first hear the term "crucial conversation," many conjure up images of presidents, emperors, and prime ministers seated around a massive table while they..." (more)
Key Phrases: crucial conversations, dialogue skills, retrace your path, Mutual Purpose, Style Under Stress, Mutual Respect (more...)
4.5 out of 5 stars See all reviews (137 customer reviews)
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