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Growing Great Employees: Turning Ordinary People into Extraordinary Performers Paperback – December 18, 2007

by Erika Andersen (Author)
4.0 4.0 out of 5 stars 99 ratings
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How to develop an all-star staff, even if you don’t know the first thing about managing

“Your employees are, like you and me, flawed and hopeful human beings whose success is at least partly dependent on your skill as a manager, human beings who will thrive with skillful and consistent attention and wither without it.”

Erika Andersen has helped some of the best-managed companies in the world develop their employees. Now she explains how to stay ahead of the competition by investing in your people. You’ll discover that:
• Listening is your most powerful asset. Use it to motivate and build commitment.
• Everything you know about interviewing is wrong. Discover what you really need in a potential employee.
• Successful companies hire for keeps. Get people feeling like part of the team from day one.

Whether you’re a first-time manager or a senior executive, Andersen will help you create a dynamic workplace, where the efforts you make today will blossom into success for years to come.
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  1. Print length
    304 pages
  2. Language
    English
  3. Publisher
    Penguin Publishing Group
  4. Publication date
    December 18, 2007
  5. Dimensions
    5.5 x 0.76 x 8.44 inches
  6. ISBN-10
    9781591841906
  7. ISBN-13
    978-1591841906
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About the Author

Erika Andersen is the founder of Proteus International (www.proteus-international.com), a consulting firm established in 1990 that works with CEOs and top executives of many major corporations, including Molson Coors Brewing, MTV Networks, Union Square Hospitality Group, PepsiCo, ESPN, Comcast, Lifetime Television, Madison Square Garden, and Bank of America. Erika and her family live in Kingston, New York. The firm has offices in New York and Minneapolis.

Product details

  • ASIN ‏ : ‎ 1591841909
  • Publisher ‏ : ‎ Penguin Publishing Group; Reprint edition (December 18, 2007)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 304 pages
  • ISBN-10 ‏ : ‎ 9781591841906
  • ISBN-13 ‏ : ‎ 978-1591841906
  • Item Weight ‏ : ‎ 9.6 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.76 x 8.44 inches
  • Customer Reviews:
    4.0 4.0 out of 5 stars 99 ratings

About the author

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Erika Andersen

Erika Andersen

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I'm the founding partner of Proteus International, a coaching, consulting and training firm that focuses uniquely on leader readiness (www.proteus-international.com). I coach and advise senior executives at a variety of companies - Spotify, Yale School of Pubic Health, Comic Relief, Sony and Spectrum, among others. I am also the author of five books: Change from the Inside Out - Making You, Your Team and Your Organization Change-Capable; Be Bad First - Get Good at Things Fast to Stay Ready for the Future; Leading So People Will Follow; Being Strategic - Plan for Success; Out-think Your Competitors; Stay Ahead of Change; and Growing Great Employees - Turning Ordinary People into Extraordinary Performers. I blog at erikaandersen.com and at blogs.forbes.com/erikaandersen, and host the Proteus Leader Show podcast (on Apple, Soundcloud, and Stitcher).

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4 out of 5 stars
99 global ratings

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Top reviews from the United States

  • Jared
    5.0 out of 5 stars Theoretical, practical, and entertaining
    Reviewed in the United States on February 6, 2015
    Verified Purchase
    I am a manager of a sales team and have read scores of books on leadership, management, and communication over the past year. This book was among the very best. I am on my second reading, and am certain I will read it a third, and quite possibly even a fourth, time. Anderson does a great job of using a theoretical framework in a way that is very relatable, ie the metaphor of creating a thriving garden. It fits the process of selecting and developing employees very well. She also goes further by getting into the practical details of how to coach employees, how to set up a successful first day, how to make performance agreements, and the like. Anderson successfully combines these elements, the theoretical and practical, to create a book that is clear in it's overall message and includes lots of details on how to actually apply the concepts. Finally, it is a relaxing, entertaining read to boot. If I could recommend only three books on the topic, this would surely make the list.
    One person found this helpful
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  • MLee
    4.0 out of 5 stars Applicable Outside of Business Too!
    Reviewed in the United States on September 24, 2012
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    E. Andersen provides a fantastic resource for all who are going through constant/planned change. A step by step, intention drive road-map is laid out to guide an organization and her members through re-evaluation of roles and expectations, re-alignment of recruiting members who align with the organization's values, and reminding us all to be mentors as well as mentees.

    I would highly recommend this book to anyone who is planning their organization's transition. Absolutely applicable to student organizations in higher ed, too!
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  • Rob Kirk
    3.0 out of 5 stars It's ok but not too ground breaking
    Reviewed in the United States on March 6, 2013
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    Ok, I bought this book based on it's great rating but I'm not sure it was all that valuable. There is some sound advice sprinkled throughout the book but nothing that anyone who isn't a novice to managing hasn't heard or seen. Yes, there are some great questions at the end of the chapters to ponder and work on but the actual material isn't that fresh. What is fresh is the gardening metaphors but they get old and repetitive. In summary, not sure I would recommend this book unless you are an absolute new manager...but there are soooo many better "managing people" books available.
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  • K. Kesslin
    5.0 out of 5 stars Solid, Practical, Usable Advice for Managers and Organizational Leaders
    Reviewed in the United States on August 11, 2007
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    One of the few business books I've read that's not only useful, but a joy to read as well. Filled with practical information, it's clear that Andersen is a superb teacher. She not only shares information clearly, but includes many easy to use models, worksheets and assessments throughout the book. You don't just get to read about managing well, you are given ways to try thing out and practice new skills. This book would be great for new managers or for those more experienced looking to round out their people development skills.
    3 people found this helpful
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  • Việt Hùng
    4.0 out of 5 stars Great work
    Reviewed in the United States on February 17, 2014
    Verified Purchase
    I wish I read this 12 years ago, once I was about to be promoted to manager position. This book cover all things a manager need to know and deal with.
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  • Sara
    5.0 out of 5 stars Great Book for Supervisors
    Reviewed in the United States on June 7, 2013
    Verified Purchase
    This book is great and is a book that all managers should read. The "growing" process is a wonderful idea and we are using it in our organization with wonderful results. Buy a copy and give it to your HR department, then implement it as part of your manager training. You will be happy with the change in your company or organization.
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  • Ism
    2.0 out of 5 stars This book should really be titled "Managing 101: A first timers guide to managing people."
    Reviewed in the United States on June 1, 2015
    Verified Purchase
    There is some OK advice in this book, but nothing groundbreaking or even very helpful for anything other than a first time people manager. I bought this book hoping to be presented with some fresh, unique insights on managing, motivating people, or getting things done. I got none of that. Instead I got a book chock full of anecdotal evidence, personal experience from the writer, and useless gardening metaphors (when she mentioned milking the gardening metaphors in the intro, she really, really meant it).

    At least 1/3 the book could be completely removed with no impact on the quality of the content, as this book has a tremendous amount of feel-good fluff that offers little practical advice. Most of it comes in the aforementioned gardening metaphors, which occur far too often and last much too long. The author is really verbose. This can be a good thing when trying to explain complicated information. However the concepts the author presents are very basic and could be explained more poignantly in 1/2 the words.

    The length was challenging, but there were a few portions that were just plain bad. Particularly the section on interviewing and interview techniques. Her "special!" scenario based interviewing is really just traditional interviewing with some lipstick on it, and has been proven to be less effective than a 50/50 coin flip. For real useful interviewing tips, read up on Behavioral interviewing, which has a much higher chance of actually helping you select a candidate that fits the needs of the job. The other pseudo scientific parts about learning theory, motivational drives, belief acquisition, and other portions of the mental models she brings up are bad as well. I'm sorry, are you a cognitive or developmental psychologist? No? Then stay away from producing scientific theories about how things happen inside people's heads - unless you're going to present some serious scientific data to back up your claims.

    If you want actual practical advice on managing, I recommend: "The 27 most common challenges managers face", and "First, Break all the rules". For information on personality types, learning styles, and understanding employees: "Discovering Your Personality Type: The Essential Introduction to the Enneagram" and 'StrengthsFinder 2.0".

    Overall, this book was a disappointment. Grab it if you've never managed before and want a 'light' intro to feel good about the job you're about to start. Otherwise, there won't be much here that is useful.
    6 people found this helpful
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Top reviews from other countries

  • Mrs Christina Bell
    5.0 out of 5 stars .
    Reviewed in the United Kingdom on January 28, 2017
    Verified Purchase
    Interesting book.
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  • Jeremy Cabral
    5.0 out of 5 stars Full of practical frameworks you can apply immediately
    Reviewed in Australia on February 3, 2019
    Verified Purchase
    It was refreshing to read this book and not be exposed to the same management advice that most other books have.

    The specific frameworks accompanied with documented conversations make this book incredibly effective.
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  • Nataraj Narayana
    5.0 out of 5 stars A great guide to Managers who want build and lead a great team...
    Reviewed in India on January 31, 2016
    Verified Purchase
    This book has lots of tips and tricks for managers that can enable the managers to clearly focus on creating and leading a great team...

    Enjoyed reading this book a lot...
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  • Jeremie
    4.0 out of 5 stars Growing a peaceful garden !
    Reviewed in France on February 13, 2015
    Verified Purchase
    More than some super useful people management lessons, you'll most likely like the way the author tells her anecdotes around flourishing an amazing garden. Easy to read and to the point, loved it !
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  • Yudhika
    4.0 out of 5 stars yes its helpful for me. very intrestingly all examples ...
    Reviewed in India on September 1, 2015
    Verified Purchase
    yes its helpful for me.very intrestingly all examples are put up.
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