The Personal MBA

Master the Art of Business

A world-class business education in a single volume. Learn the universal principles behind every successful business, then use these ideas to make more money, get more done, and have more fun in your life and work.

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What Are 'Normal Accidents'?

The theory of Normal Accidents is best expressed as a universal proverb: "shit happens."

The more complex a system is, the higher the probability of something eventually going wrong.

Overreacting to Normal Accidents is counterproductive: if you want the system to fail less, making it more complex doesn't help.

The best way to avoid Normal Accidents is to analyze breakdowns when they happen to learn about them and create contingency plans in case they happen again in the future.

Normal Accidents are the reason you should keep your systems as loose as possibly (without affecting its performance). Accidents will happen, it's just a matter of time.

Questions About 'Normal Accidents'


"The problem is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem."

Theodore Rubin, psychiatrist and columnist


From Chapter 9:

Understanding Systems


https://personalmba.com/normal-accidents/



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The Personal MBA

Master the Art of Business

A world-class business education in a single volume. Learn the universal principles behind every successful business, then use these ideas to make more money, get more done, and have more fun in your life and work.

Buy the book:


About Josh Kaufman

Josh Kaufman is an acclaimed business, learning, and skill acquisition expert. He is the author of two international bestsellers: The Personal MBA and The First 20 Hours. Josh's research and writing have helped millions of people worldwide learn the fundamentals of modern business.

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