Master the Art of Business
A world-class business education in a single volume. Learn the universal principles behind every successful business, then use these ideas to make more money, get more done, and have more fun in your life and work.
Chapter 8: Working With Others
"Take away my people but leave my factories, and soon grass will grow on factory floors. Take away my factories but leave my people, and soon we will have a new and better factory."
Andrew Carnegie, nineteenth-century industrialist
Working with other people is a part of business: you really can’t escape it, even if you want to. Customers, employees, contractors, and partners are all individuals with their own unique motivations and desires.
If you want to do well in this world, it pays to understand how to get things done with and through other people.
In this chapter, we’ll be discussing how to work effectively with others. You’ll learn how to communicate more effectively, earn the respect and trust of others, recognize the limitations and pitfalls of group interactions, and lead or manage a team of people effectively.
Key Ideas in Chapter 8
- Power
- Comparative Advantage
- Communication Overhead
- Importance
- Safety
- Golden Trifecta
- Reason Why
- Commander's Intent
- Earned Regard
- Bystander Apathy
- Planning Fallacy
- Forcing Function
- Referrals
- Clanning
- Convergence and Divergence
- Social Proof
- Authority
- Commitment and Consistency
- Incentive-Caused Bias
- Modal Bias
- Attribution Error
- The Mind-Reading Fallacy
- Boundary Setting
- The Principle of Charity
- Option Orientation
- Management
- Performance-Based Hiring
Understanding Systems
→Master the Art of Business
A world-class business education in a single volume. Learn the universal principles behind every successful business, then use these ideas to make more money, get more done, and have more fun in your life and work.
About Josh Kaufman
Josh Kaufman is an acclaimed business, learning, and skill acquisition expert. He is the author of two international bestsellers: The Personal MBA and The First 20 Hours. Josh's research and writing have helped millions of people worldwide learn the fundamentals of modern business.
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